Refund policy

Every IRONLINEV piece is printed to order just for you, so we don't carry stock and can't accept returns or exchanges for size, fit, or change of mind. Please check the size chart on each product page before ordering.

 

Damaged, defective, or misprinted items: if your order arrives damaged, with a print defect, or with the wrong item or size from what you ordered, reach out through the Contact page within 30 days of delivery with your order number and clear photos of the problem. We'll replace the item at no cost or issue a full refund to your original payment method.

 

Lost or undelivered packages: if tracking shows your package as lost, or it hasn't arrived within 30 days of the ship date, contact us and we'll reship or refund. Packages returned to us because of an incorrect or incomplete address will be reshipped at the customer's expense.

 

Refunds are processed within 5 business days of approval and typically appear on your statement within 5 to 10 business days depending on your bank.